Call Center Agent

About

Description

As a Call Centre Agent, your primary responsibility will be to handle incoming calls from customers, providing them with courteous and helpful assistance. You will play a crucial role in resolving issues, answering questions, and offering relevant information about our products and services. Furthermore, you will need to exhibit strong communication skills, both verbally and in writing, to effectively convey information and ensure clear understanding between you and the customers. Having a friendly and approachable demeanor is vital as you will be the first point of contact for our customers, and your interactions can significantly impact their perception of Pedros Chicken.

Responsibilities

• Be computer literate and demonstrate good phone etiquette
• Show strong written and verbal communication skills
• Have experience handling inbound calls
• Possess experience in a call center environment or a similar role

Qualifications

• Grade 12

Application instructions:

• Apply online for Pedros Chicken Job Vacancy as Call Centre Agent 2025: Newlands East, KwaZulu-Natal (Closing date: 31 January 2025)